Support Center

How can we help you?

Our dedicated support team is here to assist you with any questions about our commercial refrigeration solutions, installation, or maintenance.

Sales & Quotes

Need help choosing the right equipment or want a custom quote for your business?

sales@icemanz.comGet a Quote

Technical Support

Experiencing issues with your equipment? Our expert technicians are ready to help.

929-451-7665

Mon - Fri: 9AM - 6PM EST

Headquarters

Visit us or send mail to our main office in New York for general inquiries.

Brooklyn, New York

Serving nationwide USA

Send us a message

Frequently Asked Questions

Can't find the answer you're looking for? Reach out to our customer support team.

We provide nationwide delivery and installation services across the United States. Our network of certified technicians ensures your equipment is set up perfectly no matter where you are located.

Yes, all our commercial refrigeration units come with a comprehensive warranty. We offer 1-year parts and labor warranty, and a 5-year compressor warranty on most models.

Standard delivery typically takes 5-10 business days depending on your location. Custom builds may require 3-4 weeks for manufacturing and delivery.

Yes, we offer professional installation services. You can select the installation option during checkout or request it when getting a custom quote.

If you experience any issues, please contact our technical support line immediately at 929-451-7665. Have your order number and equipment model ready for faster service.